Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or USPS with tracking and drop-off without signature. Our flat-rate shipping allows us to keep our shipping costs lower. Orders can take from 2 to 10 business days from the date of shipping to arrive at their destination (up to 30 days for orders outside of the US).

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected. Orders will be shipped in non-decorative packaging and the sender will be shown as show as "ETC".